General terms and conditions

4anchors OHG
General terms and conditions

for private customers

1. Conclusion of the contract
With your order you submit a binding offer to us to conclude a contract with you. With the delivery of the ordered goods we do accept this offer. First you will receive a confirmation of receiving your order by e-mail to the e-mail address you specified (order confirmation). However, a sales contract is only concluded with the delivery of the ordered goods. When ordering via our online shop, the ordering process comprises a total of three steps. In the first step you select the desired goods. In the second step you check the shopping cart. In the third step, you enter your customer data including the billing address and possibly a different delivery address and choose a method of payment.

2. Retention of title
The delivered goods remain our property until full payment of all claims.

3. Prices, shipping costs, return costs in case of revocation
All prices are final prices, they contain the legal value added tax. The shipping costs (if any) can be found in the instructions on the product or on the separate information page.

4. Terms of delivery
Unless otherwise stated in the offer, we usually ship the goods within 2 working days after receipt of payment. In the case of delivery on account or payment by direct debit, we ship the goods within 2 working days after receipt of full payment, unless otherwise stated in the offer.

5. Payment
The payment takes place depending upon offer by prepayment, by credit card, by PayPal, by transfer or in exceptional cases by transfer after invoice receipt. We also reserve the right to exclude individual payment methods. If you choose the prepayment method, we will give you the bank details in the order confirmation. The invoice amount must be transferred to our account within 10 days. You can only exercise a right of retention if the claims result from the same contractual relationship.

6. Warranty
The warranty is governed by the legal provisions. As far as used goods are subject of the sales contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used goods is one year.

7. Privacy
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data within the framework of the legal provisions.

When you visit our website, the IP address currently used by your PC, the date and time, the browser type and operating system of your PC as well as the pages viewed by you are logged (via Google Analytics). However, this does not allow us to draw conclusions about personal data and is not intended to do so.

The personal data that you provide to us, e.g. when placing an order or by e-mail (e.g. your name and contact details), will only be used for correspondence with you and only for the purpose for which you provided us with the data. We only pass on your data to the shipping company commissioned with the delivery if this is necessary for the delivery of the goods. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.

Wir versichern, dass wir Ihre personenbezogenen Daten im Übrigen nicht an Dritte weitergeben, es sei denn, dass wir dazu gesetzlich verpflichtet wären oder Sie vorher ausdrücklich eingewilligt haben. Soweit wir zur Durchführung und Abwicklung von Verarbeitungsprozessen Dienstleistungen Dritter in Anspruch nehmen, werden die Bestimmungen des Bundesdatenschutzgesetzes eingehalten.

Duration of storage
Personal data that has been provided to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as commercial and tax retention periods are to be observed, the duration of the storage of certain data can be up to 10 years.

Your rights
Should you no longer agree with the storage of your personal data or should this have become incorrect, we will, on a corresponding instruction, initiate the deletion, correction or blocking of your data within the framework of the statutory provisions. Upon request, you will receive information free of charge about all personal data we have stored about you. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact the person named in the imprint.

8. Applicable law
Solely German law applies. In the case of a consumer, this choice of law only applies insofar as it does not restrict any mandatory legal provisions of the state in which he has his residence or habitual abode.

9. Sale of alcohol
The purchase of alcoholic beverages is only permitted for persons over the age of 18. With an order you confirm that you are over 18 years old. The shipping company may only deliver the alcohol order you have ordered if it can be proven that a person of full age can accept the order.

The contractual partner is
4anchors OHG
Große Brunnenstraße 42
22763 Hamburg, represented by their managing directors Kaspar Hagedorn and Martin Spieker

© 2019 4anchors OHG